GDPR Compliance
Last updated: Nov 24, 2025
GDPR is a privacy and security law drafted and passed by the European Union (EU) related to the processing of personal data of citizens of the European Union (EU) and the European Economic Area (EEA).
Bitzag LLC ("Bitzag", "us", "we", or "our") would like to make our users ("User", "you", or "your") aware of their GDPR data protection rights when it comes to our digital services, including minimarks (https://minimarks.com), Kanbase (https://kanbase.com), tid (https://tid.so), Bitzag ID (https://id.bitz.ag), the Bitzag company website (https://www.bitzag.com), and any associated browser extensions, mobile applications, and related software (collectively, the "Services").
What are your data protection rights?
As a User of our Services, you are entitled to the following:
• The right to access – You have the right to request copies of your personal data. We may charge a reasonable fee to cover any administrative costs of complying with your request.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
• The right to erasure (right to be forgotten) – You have the right to request that we delete your personal data from our servers and databases, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we will respond as quickly as possible, or within one calendar month. If you would like to exercise any of these rights, please email: [email protected]
Legal Basis for Processing Data
We collect and process your personal data based on one of the following legal grounds:
• Your consent – By using our Services and providing personal data, you consent to our processing of your data as described in this document.
• Legitimate interest – We may process your data to improve our Services or respond to your requests.
• Contractual necessity – We process your data to fulfill contractual obligations when you use our Services.
• Compliance with legal obligations – We may be required to process your data to comply with legal obligations.
Data Retention
We will retain your personal data for as long as necessary to provide the Services or as required by applicable laws. When data is no longer needed, we will securely delete or anonymize it.
Sharing Data with Third Parties
We do not sell or share your personal data with third parties for their marketing purposes. We may share your data with trusted third-party service providers who help us operate the Services, provided they adhere to GDPR standards. These include cloud service providers, analytics providers, and email communication services. We may also share data when required by law.
Cookies and Tracking Technologies
Our Services use cookies and similar tracking technologies to improve your experience. You can manage your cookie preferences in your browser settings. For more detailed information, please refer to our Cookie Policy.
Data Breach Notification
In the unlikely event of a data breach, we will notify affected Users and relevant authorities within 72 hours, in accordance with GDPR requirements.
Children’s Data
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.
Contact Information
For any questions about this GDPR Compliance document or your personal data, you may contact us using the details provided below.
Email: [email protected]
Mailing address: 6844 Bardstown Rd #504, Louisville, KY 40291
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
We value your privacy and are committed to protecting your personal data. If you have any concerns or questions about how we handle your information, please don't hesitate to reach out.